SCHFMA Job Bank

Controller, General Accounting

09-12-2022

Controller, General Accounting – Coastal Carolina Hospital

About Coastal Carolina Hospital
Coastal Carolina Hospital (CCH) is a 41-bed acute care hospital located at 1000 Medical Center Drive in Hardeeville, SC. Opened in 2004, CCH joined the healthcare system in 2007 and serves patients in Bluffton, Okatie, Hardeeville and surrounding counties through its care team of over 400 colleagues and over 70 physicians. The hospital provides many services to the community including a 24-hour emergency department, a dedicated Women’s Pavilion, and robotic-assisted minimally-invasive surgery. Coastal Carolina also has oversight of Tidewatch Emergency Department located in Okatie, SC which is the area’s first stand-alone emergency facility providing convenient care staffed by board-certified emergency medicine physicians, experienced nurses and support staff 24/7/365. To learn more about Coastal Carolina Hospital and Tidewatch Emergency Department, please visit
https://www.hiltonheadregional.com/locations/detail/coastal-carolina-hospital?pagestyle=card.

Controller General Accounting Full Time Days Position Summary
The Controller assists the CFO in all daily financial operations, including month end close review, analysis and action planning, daily key performance indicator monitoring as well as supply chain and revenue cycle operations oversight. Assists the Market CFO in safeguarding hospital assets and ensuring the financial statements, including the books and records, are prepared and maintained in accordance with GAAP. Provides hands-on training, continuous improvement and assistance to department leaders and staff related to market financial operations. Responsible for preparation of the Market’s annual detailed operating budget, routine forecast preparation and adherence to audit requirements for GME and Lab. The Controller has responsibility for Shared Services, Lab and GME entities as well as other market support as appropriate.

Responsibilities
Participates in the market's long-term and short-term financial process; makes recommendations, analyzes deficiencies and prepares reports as needed.
Provides director level oversight for finance teams with Lab and GME.
Functions in lead role with hospital controllers to optimize performance with finance team in the markets.
Works with market department leaders and staff to develop work plans to improve financial operations and quantify financial impact of improvement projects.
Stays attune to activities within the Internal Audit department to ensure compliance.
Completes self-audit risk assessments. Ensures SOX compliance and regularly reviews and audits practices within the organization and affiliates.
Responsible for timely and accurate month-end reporting and performance analysis for both revenue and cost to budget/forecast. Working knowledge and responsibility for balance sheet reconciliation review. Will also identify areas of shortfall and assist in the development of mitigation plans.
Completes all quarterly/routine forecasts in a timely and accurate fashion for the CFO review and approval.
Responsible for the annual operating budget process for the market entities including collection of information, obtaining input from department leaders and determining ways to accomplish budget goals efficiently and effectively.
Assists department heads in program planning; including organizational goal achievement, budgeting, facilities, equipment, supplies, utilization and statistical/financial reporting.
Responsible for preparing revenue, cost and service line analysis as well as pro forma development as needed.
Works closely with CFO on initiatives to ensure successful management of financial operations.
Be able to perform responsibilities of CFO if necessary.
Other duties as assigned.

Qualifications - External
THE CONTROLLER GENERAL ACCOUNTING FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
Education
Required: Bachelor's degree in Accounting or Finance, or equivalent minimum experience requirements.

Experience
Required:
Five (5) years working in hospital accounting or finance.
Preferred: Seven (7) years working in hospital accounting or finance.

To apply please email christine.henninger@tenethealth.com OR visit this link: https://tenet.taleo.net/careersection/10000/jobdetail.ftl?job=2205032872&lang=en&sns_id=mailto#.YyDTFMPxOfU.mailto

Controller, General Accounting

09-12-2022

Controller, General Accounting – Hilton Head Hospital

About Hilton Head Hospital
Hilton Head Hospital (HHH) is a 109-bed acute care hospital located at 25 Hospital Center Boulevard in Hilton Head Island, SC. Opened in 1974, HHH serves Hilton Head Island, Bluffton, Okatie and surrounding counties through its care team of over 600 colleagues and over 100 physicians. The hospital provides a continuum of services through its centers and programs, including a 24-hour emergency department, critical care, cardiac care ranging from minimally invasive to open heart surgery, obstetrics/gynecology, urology, a nationally accredited breast health center, spine care, gastroenterology, surgical services, cardiac and physical rehabilitation, and a 12-bed geriatric psychiatric inpatient unit. To learn more about Hilton Head Hospital, please visit www.hiltonheadregional.com.

Controller General Accounting Full Time Days Position Summary
The Controller assists the CFO in all daily financial operations, including month end close review, analysis and action planning, daily key performance indicator monitoring as well as supply chain and revenue cycle operations oversight. Assists the Market CFO in safeguarding hospital assets and ensuring the financial statements, including the books and records, are prepared and maintained in accordance with GAAP. Provides hands-on training, continuous improvement and assistance to department leaders and staff related to market financial operations. Responsible for preparation of the Market’s annual detailed operating budget, routine forecast preparation and adherence to audit requirements for GME and Lab. The Controller has responsibility for Shared Services, Lab and GME entities as well as other market support as appropriate.

Responsibilities
Participates in the market's long-term and short-term financial process; makes recommendations, analyzes deficiencies and prepares reports as needed.
Provides director level oversight for finance teams with Lab and GME.
Functions in lead role with hospital controllers to optimize performance with finance team in the markets.
Works with market department leaders and staff to develop work plans to improve financial operations and quantify financial impact of improvement projects.
Stays attune to activities within the Internal Audit department to ensure compliance.
Completes self-audit risk assessments. Ensures SOX compliance and regularly reviews and audits practices within the organization and affiliates.
Responsible for timely and accurate month-end reporting and performance analysis for both revenue and cost to budget/forecast. Working knowledge and responsibility for balance sheet reconciliation review. Will also identify areas of shortfall and assist in the development of mitigation plans.
Completes all quarterly/routine forecasts in a timely and accurate fashion for the CFO review and approval.
Responsible for the annual operating budget process for the market entities including collection of information, obtaining input from department leaders and determining ways to accomplish budget goals efficiently and effectively.
Assists department heads in program planning; including organizational goal achievement, budgeting, facilities, equipment, supplies, utilization and statistical/financial reporting.
Responsible for preparing revenue, cost and service line analysis as well as pro forma development as needed.
Works closely with CFO on initiatives to ensure successful management of financial operations.
Be able to perform responsibilities of CFO if necessary.
Other duties as assigned.

Qualifications - External
THE CONTROLLER GENERAL ACCOUNTING FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
Education
Required: Bachelor's degree in Accounting or Finance, or equivalent minimum experience requirements.

Experience
Required:
Five (5) years working in hospital accounting or finance.
Preferred: Seven (7) years working in hospital accounting or finance.

To apply please email christine.henninger@tenethealth.com OR visit this link: https://tenet.taleo.net/careersection/10000/jobdetail.ftl?job=2205029399&lang=en&sns_id=mailto#.Yx9QiSjcLuI.mailto

Sr Financial Analyst I (Accounting)

09-12-2022

Sr Financial Analyst I (Accounting) – Spartanburg Regional Healthcare System, Spartanburg, SC

Position Summary
This position applies generally accepted accounting principles and applicable regulatory guidance to perform assigned general accounting duties related to the creation and completion of accurate accounting analysis and transactions necessary for the development of timely and accurate financial reporting. This position will develop, edit, update, and maintain workpapers for assigned areas of responsibility. Understands business processes and procedures and identifies areas of improvement. Prepares financial schedules and analysis, adjusting journal entries, account reconciliations, completion of regulatory required processes as required by specific job role. Gathers, analyzes, and documents business requirements to fulfill processes. Occasionally works over the standard required work hours to accomplish job tasks and to propel area forward. This position includes but is not limited to accounting processes related to the third-party reimbursement function of departments of Spartanburg Regional Healthcare System. Performs other duties as assigned.

Minimum Requirements
Education
  • Bachelor’s degree Accounting, Finance, or related field

Experience
  • At least five years of relevant accounting experience required

License/Registration/Certifications
  • None

Preferred Requirements
Preferred Education
  • Master’s degree Accounting or related field (Masters in Accountancy or MBA)
Preferred Experience
  • 5 to 10 years of relevant accounting experience, health care accounting strongly preferred.

Preferred License/Registration/Certifications
  • CPA or related certification

Core Job Responsibilities
To support the reimbursement function, this position will participate in the following activities:
  • Preparation of Medicare and other Third-Party cost reports
  • Preparation of any other rereporting required by Medicare, Medicaid or other governmental agency
  • All reporting is in compliance with Hospital policies and applicable rules and regulations
  • Preparation of workpapers required for cost reports and other reimbursement reporting
  • Preparation of financial and statistical analysis
  • Prepare journal entries as needed and perform account reconciliations
  • Prepares impact analysis of reimbursement changes
  • Assist departments in resolving and addressing reimbursement issues
  • Provides support to associates, department directors/managers
  • Performs other duties as assigned

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and to respond to questions from groups of managers, employees, customers, and the public.

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply, and divide using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Must be proficient in Microsoft Office applications (Word, Outlook, and PowerPoint). Must be an advanced Excel user.

Please apply directly at https://srhscareers.hctsportals.com/. Any questions, please reach out to Ed C, Spartanburg Regional Healthcare Recruitment at ecorpus@srhs.com or 864.560.4406.

Financial Analyst II – Accountant

09-07-2022

Financial Analyst II – Accountant – Spartanburg Regional Healthcare System, Spartanburg, SC

Position Summary
The Financial Analyst II - Accountant within the accounting office is responsible for general ledger accounting and financial reporting for Spartanburg Regional Healthcare System. This position applies generally accepted accounting principles to perform assigned general accounting duties related to the creation and completion of accurate accounting analysis and transactions necessary for the development of timely and accurate financial reporting. This position will develop, edit, update, and maintain workpapers for assigned areas of responsibility. Prepares financial schedules and analysis, adjusting journal entries, and account reconciliations as required by specific job role. Gathers, analyzes, and documents business requirements to fulfill processes and identify areas of improvement. Occasionally works over the standard required work hours to accomplish job tasks and to propel area forward. Requires basic to intermediate critical thinking, self-management, and communication skills. This position performs general ledger accounting processes for basic to intermediate financial areas. Performs other duties as assigned.

Minimum Requirements
Education
  • Bachelor’s degree in accounting, finance, or related field.
Experience
  • At least 3 years of relevant accounting/financial analysis experience required.
  • Basic to intermediate MS Office skills required including but not limited to proficient use of formulas in Microsoft Excel.
  • Must be efficient on ten-key calculator by touch.
  • Must be efficient in use of Windows operating system.
License/Registration/Certifications
  • N/A

Preferred Requirements
Preferred Education
  • Master’s degree in accounting, business, or healthcare administration.
Preferred Experience
  • 4-7 years of relevant accounting/financial analysis experience.
  • Healthcare industry experience preferred.
  • Intermediate use of formulas in Microsoft Excel.
  • Experience with Infor Lawson general ledger system or other double entry accounting systems.
Preferred License/Registration/Certifications
  • Certified Public Accountant (CPA)
  • Healthcare Financial Management Association (HFMA) certification

Finance Competencies
  • Attention to Detail and Dependability
  • Critical Thinking and Problem-Solving Skills
  • Self-Management
  • Initiative and Results Orientation
  • Interpersonal Awareness
  • Communication
  • Influencing and Relationship Skills
  • Customer Service

The Financial Analyst II will have mostly basic with some intermediate rankings for the above competencies.

Core Job Responsibilities
General ledger accounting and account reconciliations:
  • Proficient use of Infor Lawson general ledger system
    • Perform inquiry functions within the general ledger
    • Prepare and post journal entries
    • Research general ledger transactional data
  • Utilize general ledger system for account reconciliation processes
  • Proficient use of Microsoft Excel including Pivot tables and VLOOKUP formulas
  • Perform month-end close processes for assigned areas of responsibility and meet required deadlines
  • Complete variance reporting for CFO monthly close package
  • Collaborate with other accountants/analysts to interpret and analyze financial data
  • Identify areas for improvement and recommend and/or correct problems in a timely manner
  • Plan and complete special projects in an accurate and timely manner

The duties listed above are examples of duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Please apply directly at https://srhscareers.hctsportals.com/. Any questions, please reach out to Ed C, Spartanburg Regional Healthcare Recruitment at ecorpus@srhs.com or 864.560.4406.

Accounts Payable Analyst I

09-07-2022

Accounts Payable Analyst I – Spartanburg Regional Healthcare System, Spartanburg, SC

Position Summary
In accordance with District and department policies and procedures, responsible for supporting the District’s accounts payable function. Independently address and resolve issues that arise from accounts payable operations including any unusual transactions. Ensure that all accounts payable activities are processing as intended and perform monthly reconciliations to control systems as defined by department procedures. Work with Procurement (Materials Management and Purchasing), department managers, directors, and staff to research, identify, and implement corrective action to resolve issues. Perform analysis and reconciliation processes as needed to ensure accounts payable and accrual activity is properly recorded in general ledger. Lead and participate in department projects and process improvement initiatives.
Use Accounts Payable software system and software tools such as Excel, combined with strong analytical and problem-solving skills, to prepare and perform required reconciliation and research activities. Perform general ledger analysis, vendor and payment analysis, reconciliations, and other ad hoc analysis as required.

Minimum Requirements
Education
  • High School Diploma
Experience
  • Ten (10) or more years accounts payable or accounting/finance experience in a fast-paced accounting environment. Computer proficiency including intermediate to advanced spreadsheet (Excel).
License/Registration/Certifications
  • N/A
Preferred Requirements
Preferred Education
  • Associate or Bachelor Degree in a related field
Preferred Experience
  • N/A
Preferred License/Registration/Certifications
  • Accounts Payable Certification or CPA

Core Job Responsibilities

To be able to think clearly and communicate effectively on the telephone, in emails, and in person. Be able to prioritize daily work in an efficient and productive manner. Read, write and speak English fluently. Be able to spend extended periods of time on the computer.

Please apply directly at https://srhscareers.hctsportals.com/. Any questions, please reach out to Ed C, Spartanburg Regional Healthcare Recruitment at ecorpus@srhs.com or 864.560.4406.

Remote Sr Denials Management Specialist

09-02-2022

Remote Sr Denials Management Specialist – Spartanburg Regional Healthcare System, Spartanburg, SC

This position is 100% Remote.

Position Summary
The Senior Denial Management Specialist is responsible for denial and AR management for the department as defined by their supervisor/manager.

Minimum Requirements
Education
  • High School Graduate with some College
Experience
  • 5+ years’ experience in medical billing/collections setting with experience with denials, appeals, insurance collections and related follow-up.
  • Must have extensive knowledge of ICD9 and CPT-4 coding and modifiers usage.
  • Must have a good working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes.
  • Be familiar with multiple payer requirements for claims processing.
  • Solid skills with Microsoft office with a focus on Excel and Word.
  • Good Analytical skills.
  • Good Communication Skills.
License/Registration/Certifications
  • If in Professional Billing Services: CPC certification
  • If in Hospital Billing Services: CRCA or CPC-H certification

Preferred Requirements
Preferred Education
  • N/A
Preferred Experience
  • Focused denials and appeals management experience.
  • Possess an in-depth working knowledge and experience with all types of insurance billing guidelines: Commercial, Medicare Part A and B, Medicaid, Managed Care plans etc.
  • Team lead or supervisory experience.
  • Preferred License/Registration/Certifications
  • If in Hospital Billing Services: an AAPC credential

Core Job Responsibilities
  • Responsible to review and resolve all daily claim scrubbers edits based on coding/billing guidelines.
  • Research and resolve all outstanding denials within work cue and complete all necessary follow up within a timely and accurate manner.
  • Identify all denial trends and provide education of steps to prevent future avoidable denials.
  • Initiate/manage all insurance appeals in a timely manner.
  • Manage outstanding AR related to denials.
  • Communicate all denial trends and denial increases to direct supervisor/manager in order to positively affect the volume of denials.
  • Organize the workflow to ensure that denials are worked according to departmental policy and standards.
  • Manage correspondences and any ADR requests as defined within department workflow procedure to ensure timeless and accuracy of response.
  • Function as a denials team resource to other associates within the department.
  • Ability to lead a team meeting and teach specific task and procedures to other associates.
  • Must be cross-trained and functional in all areas within the department as it relates to A/R and denials.
  • Ability to work closely with multiple department leaders and/or staff to improve revenue integrity.
  • Complete special projects as assigned by Supervisor/Manager.
  • Prepare/attend AR denial meetings as required.

Please apply directly at https://srhscareers.hctsportals.com/. Any questions, please reach out to Ed C, Spartanburg Regional Healthcare Recruitment at ecorpus@srhs.com or 864.560.4406.

Compliance Specialist

09-02-2022

Compliance Specialist – Spartanburg Regional Healthcare System, Spartanburg, SC

Acting under the direction of the Compliance Director, and the Senior Compliance Specialists as appropriate, the Compliance Specialist directs and monitors the implementation of an effective and comprehensive compliance program. Assists and implements the development of auditing and monitoring programs and tools that minimize and detect significant instances of non-compliance or patterns of illegal, unethical, or improper conduct. Directly influences the review, planning, and maintenance of the compliance program in accordance with the expectations of state and federal regulations. Performs risk assessments, participates in the development of activities, reports and annual compliance audit plans and key initiatives for Board approval. Researches and resolves compliance and related issues. Develops training materials for various compliance subjects including associate orientation and any ongoing periodic education as needed or requested. Identifies and develops monitoring activities and tools. Reviews and revises system-wide, compliance and related policies and procedures. Assists with monitoring and auditing activities, analyzes outcomes and communicates findings as appropriate. Maintains thorough, accurate documentation of all activities; working independently and with minimal direction. Assists the Corporate Integrity department with additional compliance matters as needed and requested.

Minimum Requirements
  • Education: Bachelor’s Degree in healthcare or related field required.
  • Experience: 1-3 years’ experience in an acute care hospital, physician office management, business office management or related area.
  • Additional Minimum Requirements
    • Minimum 1-3 years of experience in healthcare compliance or similar experience
    • Experience implementing healthcare compliance requirements
    • General knowledge of state and federal government agencies
    • General knowledge of healthcare compliance and privacy laws and standards
    • Physician compliance, health care system compliance, medical office management, or nursing background preferred
    • Demonstrated ability to problem-solve, prioritize work, meet deadlines, and provide independent strategic direction and or decision making
    • Detail oriented, with strong analytical and organizational skills
    • Self-starter with the ability to meet strict deadlines
    • Must be familiar with computer application software including Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.). Knowledge of EPIC and
    • other related commonly used healthcare software applications preferred

Required Licenses/Registrations/Certifications
  • Certified Healthcare Compliance (CHC) preferred
  • Certified Healthcare Privacy Compliance (CHPC) desirable
  • Certified Professional Coder (CPC), Certified Coding Specialist (CCS) helpful

Please apply directly at https://srhscareers.hctsportals.com/. Any questions, please reach out to Ed C, Spartanburg Regional Healthcare Recruitment at ecorpus@srhs.com or 864.560.4406.

Insurance Tracking and Billing Associatee

09-02-2022

Insurance Tracking and Billing Associate - Columbia, SC

  • Must have a minimum of 3 years direct experience.
  • Understanding of EOBs
  • Claims - rejections - how to correct denials in order to get claims paid quickly
  • Strong Excel skills required
  • Professional appearance and works well with a team
  • Proficient typing skills
  • Recent experience billing to different insurance companies
  • Pleasant attitude in order to assist patients will billing issues

Job Type: Full-time

Benefits:

  • Medical insurance
  • Paid time off - 3 weeks the 1st year
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Whole life insurance
  • Disability insurance
  • Term life insurance
  • Flexible schedule
  • 401k

Schedule:

  • Monday to Friday

Work Location: One location - Columbia, SC

A leader in the Southeast, ResourceOne Medical Billing is committed to providing superior billing and management services to professionals in the healthcare industry.

www.resourceone-llc.com

EOE

OBGYN Medical Practice Administrator

08-31-2022

OBGYN Medical Practice Administrator - Charleston area, SC

Position Summary:
OBGYN Practice in the Lowcountry (Charleston area) area is seeking a fulltime Practice Administrator. Our progressive practice is proud to provide a complete continuum of women’s health care. Join a compassionate team-oriented environment with patient care that focuses on high quality care and superior patient experiences. Our Practice includes an integrated team of Board Certified OB/GYN Physicians, NPP Practitioners, and valued staff who work together to offer care to women in all stages of life. Our Practice includes multiple offices serving the Lowcountry.

The Practice Administrator is responsible for providing management of staff and daily operational and financial success by collaborating with physician leadership, providers, and staff in developing and maintaining the Practice efficiencies, goals, and values. Practice offers competitive salary and benefits.

Primary Job Responsibilities:
• Maintain and impact culture that emphasizes team building, collaboration, accountability, and performance of personnel with a shared vision of success and patient satisfaction.
• Provides visible and approachable leadership to enhance working relationships among the staff and physicians. Mentors staff and provides opportunities for professional growth and development.
• Collaborate to continually improve Practice operations (i.e.- patient flow, patient access, efficiencies in staffing, efficiencies in scheduling, resource needs, information systems, and optimization of revenue and expenses).
• Identify trends or areas of improvement as it relates to personnel, productivity and overall operations. • Provides and maintains processes to support accounting functions, payroll. Prepares and reviews reports. • Ensure success of through the monitoring of patient satisfaction surveys, patient comments, staff reviews, departmental meetings and working with applicable staff teams.
• Work independently and/or engage physician and staff in the development and implementation of new policies and procedures as needed.
• Ensure compliance with regulatory requirements.
• Maintains a positive culture of teamwork and accountability for staff.

Competencies:
• Demonstrates management and leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills.
• Strong experience and knowledge of driving profitability, managing company organizational structure, strategy, and communicating with providers.
• Ability to multi-task effectively. Maintaining sensitivity, objectivity, and flexibility under pressure.
• Must be able to establish and maintain effective working relationships with patients, owners, co-workers, and employees.
• Proficient with QuickBooks, Microsoft Office. Billing, Claims, EMR experience required. Greenway experience preferred. • Demonstrated knowledge of medical Practice management, EMR systems, general accounting principles, Practice operations, purchasing and receivables management, process improvement and working with physicians.

Minimum Expertise/Education:
• Six to Eight + years of medical Practice or healthcare administrative management experience.
• B.A. or B.S. in Business Administration, or Healthcare Management preferred.

Apply:
• Send cover letter and CV/Resume to HRContactSC@gmail.com

Assistant VP, Revenue Cycle

08-14-2022

Assistant VP, Revenue Cycle - The Regional Medical Center of Orangeburg & Calhoun Counties

Classification: ME 59

Reports to: Chief Financial Officer

I. Job Summary

Leads and manages revenue cycle operations from patient pre-admission to post-discharge for departments within the scope of the RMC revenue cycle. This includes but is not limited to Patient Access, Patient Financial Services, and Health Information Management.

II. Minimum Qualifications

Bachelor’s Degree in healthcare, business or related field and seven years’ experience in managing personnel and operations of both front end and back end revenue cycle processes. Extensive knowledge of revenue cycle and regulatory requirements associated with governmental and commercial payers and billing. Proficient skills in Microsoft Office applications. MBA, MHA, HFMA preferred.

III. Work Environment:

Primarily works in an office environment. Must be able to handle occasional pressure due to multiple calls, inquiries, staffing issues, and system implementations. Subjected to long irregular hours and many interruptions. Must be able to handle emergency or crisis situations. Ability to interact positively and effectively with multi-departmental teams.

IV. Supervisory Responsibilities:

Supervises Patient Access, Patient Financial Services, Health Information Management, Revenue Cycle IT, Revenue Integrity, and Managed Care staff. May have direct supervisory responsibility for as many as 10 staff members. This position has 24/7/365 responsibility for the operation of the department.

V. Financial Responsibilities:

This position prepares and monitors the departmental budget as assigned.

VI. Essential Functions:

1. Develops, implements, and monitors system wide standardized policies and processes to achieve the goals of patient access, health information management, and the centralized business office for both the acute and ambulatory environments.

2. Develops, implements, and manages efficient and effective operational policies, processes, and best practices within the functions of the revenue cycle including scheduling, admission/intake, authorization/pre-authorizations, insurance verification, charge capture, claims processes, payment posting, credit balance management, billing practices, vendor, systems, and A/R management.

3. Develops and is responsible for the achievement of annual and periodic goals for significant statistical indicators of revenue cycle performance and for the organization’s overall revenue and cash collection performance. Clearly communicate the business model and tactics to stakeholders.

4. Maintains appropriate internal control safeguards over AR records, write-offs, collection of cash, coding, reimbursement, and charge capture areas.

5. Oversees planning, budgeting and achieving planned results for revenue cycle operations. Completes (or contributes to the completion of) various financial analysis and forecasting.

6. Develops, monitors, and manages operations utilizing industry metrics on a monthly, annual, and long-range planning basis. Develop metric reports cards to quantify improvements in agreed-upon KPIs.

7. Coordinates and supports audit work associated with public accounting firms and third-party auditors as they relate to revenue cycle operations.

8. Directly manages all service programs, including external vendor programs and systems. Ability to evaluate appropriate and key partnerships such as outsourcing, collections underpayment vendors, eligibility, etc.

9. Direct ongoing programs for staff development, which include:

10. Hiring and training for leadership positions and directing the hiring and training of all staff in the department;

11. Implementing and maintaining formal training and competency programs for patient accounting and access management personnel throughout the organization.

12. Developing multi-disciplinary patient financial services teams to enhance quality and efficiency.

13. Motivating cross-departmental teams' performance towards excellence and developing team concepts and consensus-building management styles.

14. Analyzing and resolving problems that affect the claim submission process, whether or not the problem originates in an area under the direct or indirect control of the position.

15. Performs other duties as assigned.

VII. Physical Requirements:

Physical requirements are primarily related to the essential functions of any job. In order to perform the essential functions of this position, you must be able to sit, stand, walk, use hands, reach, talk and hear, lift or exert up to 10 pounds 100% of the time, drive, be mobile, close vision and color vision.

VIII. Mental Requirements:

Able to read, analyze, and interpret complex scientific, clinical or business journals, financial reports or legal documents; respond to sensitive inquiries or complaints from guests, regulatory agencies, staff and members of the business community; write persuasive correspondence, speeches and articles for publication; effectively present information to top management and large public groups; define problems, collect data, establish facts and draw valid conclusions; deal with concrete and abstract concepts and interpret verbal, nonverbal and written instructions.

IX. Population Served:

This position primarily interacts with adolescents, adults and senior citizens and provides no direct patient care. All staff members must be able to demonstrate the knowledge and skill necessary to meet the physical, psycho/social, education, safety, and related needs of the persons in the assigned work areas.

Click here for the application link.

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